FAQ's

FREQUENTLY ASKED QUESTIONS

We want to ensure that your entire shopping experience with us is a pleasant one, and we would ask you to read the following Frequently Asked Questions so that we may help you with any concerns you might have.

  1. How do I change or cancel my order?
  2. How can I change a delivery address or time?
  3. When do I get a definite delivery date and how can I pay the balance due on my order?
  4. What happens if I am unable to accept delivery?
  5. Will the goods be put into the room of my choice and what happens to the empty boxes and wrapping?
  6. Will you deliver all my goods together?
  7. What if the Furniture is too big?
  8. Caring for your Cushions and Fillings
  9. Caring for Solid Wood and Veneers
  10. Caring for Leather
  11. Caring for Marble and Travertine
  12. Caring for your Divans and Mattresses
  13. Avoiding damage to your Furniture.
  14. What is your return and refund policy?
  15. What is your guarantee period?

Please contact us if you have questions that have not been addressed here.

 

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