Caring for Your Mattress
Give your mattress the care it needs for lasting comfort and support. Our mattress care guide will help you keep your mattress in great condition, with simple tips to maintain its comfort, support and freshness for years to come.
A Note On Your Home Environment
Every home is different and the environment within your home will inevitably influence the care requirements of your mattress. Modern, energy-efficient and airtight homes can create conditions that differ significantly from older properties, particularly in relation to temperature, humidity and ventilation.
While these homes are highly effective at retaining heat and improving energy efficiency, they can also retain moisture if adequate ventilation is not maintained.
Airflow in the Home
As we naturally release moisture during sleep, elevated humidity levels within a bedroom may affect the freshness, performance and longevity of a mattress over time. For this reason, it is important to ensure good airflow within the room and around the mattress itself. To help maintain a healthy sleep environment:
- Keep bedrooms well ventilated
- Use mechanical ventilation or extractor systems where fitted.
- Pull back bed linen regularly to allow the mattress to breathe.
- Monitor humidity levels where possible.
- Ensure airflow around bed bases and beneath the mattress where applicable.
- Follow the manufacturer's recommendations regarding care, rotation and maintenance.
Mattress Materials Explained
Luxury mattresses often contain a combination of natural and engineered fillings designed to provide comfort, support, breathability and durability. Natural materials may display variations in colour and tone, texture and feel, natural fibre and fillings, firmness and comfort perception. These differences are a reflection of the authenticity of the materials used and should be celebrated as part of their character rather than viewed as defects.
- Wool – A naturally breathable and resilient fibre that helps regulate temperature and moisture throughout the night while providing comfort and cushioning.
- Cotton – Soft, breathable and moisture absorbent, helping to create a comfortable sleeping environment.
- Cashmere – A premium natural fibre known for its softness, warmth and luxurious feel.
- Mohair – Derived from Angora goats, mohair is strong, resilient and durable while remaining exceptionally soft.
- Horsehair – Traditionally used in luxury mattresses, horsehair is highly resilient, naturally springy and excellent at dispersing moisture.
- Coir - Made from coconut fibres, coir provides strength, durability and additional support within the mattress structure.
- Latex - A naturally responsive material that moulds to the body's shape while providing supportive pressure relief and comfort.
- Foam & Memory Foam – Designed to contour to the body, helping to distribute weight evenly and reduce pressure points. Comfort and feel may vary with room temperature and individual body heat.
New Mattress Expectations
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New Mattress Feel
A new mattress may feel different from the mattress you have replaced. This is completely normal. Your previous mattress will have adapted to your body over many years, whereas your new mattress is designed to provide improved support and comfort.
Allow several weeks for:- Your body to adjust
- Comfort layers to settle
- Fillings to respond to regular use
This settling period is an expected part of the bedding industry and does not indicate a fault -
Settlement
All mattresses will experience some settlement of fillings over time, particularly those containing generous layers of natural materials and luxury comfort fillings.
You may notice:- Slight body impressions
- Softening of comfort layers
- Natural compression of upholstery fillings
These changes are entirely normal and are often more noticeable in higher-quality mattresses containing substantial natural fillings. -
Mattress Odour
When your new mattress is first unpacked, you may notice a slight odour that is normal and not harmful.
This can occur due to:- Natural fibres and fillings
- Fresh upholstery materials
- Foam and comfort layers
- Packaging during transportation and storage
In most cases, this will naturally fade. To help the odour dissipate, remove all packaging as soon as possible, allow the mattress to air before dressing, keep the room well ventilated and fold back bed linen each morning to allow airflow
Mattress Care Recommendations
Mattress Cleaning & Ventilation
Final Word
A quality mattress is designed to provide many years of comfort and support. As with all products containing natural materials and upholstery fillings, some settlement and change over time is both expected and normal. With sensible day-to-day care, regular rotation where required, proper ventilation and a suitable sleeping environment, your mattress will continue to perform at its best for many years to come. Please note that the guidance provided above is intended as general advice only and is not an exhaustive list of care requirements.
Always refer to the manufacturer's care and maintenance instructions supplied with your mattress, as these are specific to your product and may be required to maintain warranty coverage.