All orders are delivered by Caseys dedicated delivery teams. If goods are in stock delivery is typically made within one to two weeks from receipt of an order. This can often be quicker and is dependant on delivery volumes. A member of our sales staff will be in touch within 24 hours of receipt of your order to provide you with an estimated delivery date where possible.
If you require all your furniture to be delivered to you in one drop rather than accepting partial delivery of items that come in early, then please notify a sales person or customer service representative of this and we will be happy to oblige.
There is a €30 standard delivery charge on all Clearance models.
If due to circumstances outside your control you are unable to accept delivery when your goods arrive in to us we are happy to store your goods Free of Charge in our warehouse for a maximum period of 4 weeks, providing the goods have been paid for in full within 7 days of notification of availability. If after this period you are still unable to accept delivery then a further 4 week storage facility will be available, however, a storage fee of €50 per week will apply. We are unable to extend storage facilities beyond this period.
Should you wish to change the delivery address of your order prior to delivery please contact our Despatch Department on 021 4910590 or email [email protected] with your amended details. There is no charge for this service. Whilst every reasonable effort will be made, delivery times quoted on your order are approximate and cannot be guaranteed. Our Despatch Department will contact you when your goods arrive into our warehouse and they will arrange a delivery appointment with you.
Our policy is to give you an AM or PM time slot, however, as you can appreciate due to circumstances outside our control such as traffic congestion and bad weather we may not always be able to meet this time slot. If your delivery is to be delayed for any reason a member of our Despatch Team will phone you to explain the problem and they will confirm a new time slot with you. Please ensure that at the time of delivery you have provided sufficient contact telephone numbers for us to be able to reach you at all times during that particular day.
Further information can be found on delivery here